Edelman B.V. is op zoek naar een Sales Support Assistant France!
Fulltime
HBO
Wat ga je doen?
You are the first point of contact for our customers; you inform customers about our assortment, stock positions, prices and conditions for delivery and service
You ensure that all data per customer is recorded correctly and on time in the ERP system (Microsoft Dynamics AX 2012) and support the creation of quotations.
You take care of all administrative tasks within the department, such as the accurate and timely processing of orders, requests for credit notes and requests for promotional material.
You send order confirmations and monitor customer orders in terms of delivery time and specific customer requirements (in consultation with the Planning Department).
You ensure correct handling of complaints and take action together with Sales to prevent future complaints and increase customer satisfaction.
Wat vragen wij?
At Edelman, providing service and quality to our customers is key. We are looking for a new professional with a result-oriented and customer-oriented attitude. You work accurately and with attention to detail
You are a team player, but can also work well independently. You can plan and organize well, you think in solutions and you have initiative
We expect excellent oral and written communication skills in French (pre is native), Dutch and preferably English.
Knowledge of Office programs such as Word and Excel and of course administrative processes
Given the weight of the client portfolio is HBO level with several years of relevant work experience desirable
Wat bieden wij?
Working at one of the fastest growing lifestyle companies
Free sports after work
International company with a good working atmosphere where hard work and fun go together