HR Administration Team Leader

Wat ga je doen?

HR Service Delivery & Strategy Execution

• Define and execute operational plans, including metrics and budgets, aligned with the overall HR Administration / Shared Services strategy
• Monitor adherence to service delivery standards, KPIs, and budgets; initiate corrective actions where needed
• Analyze feedback from HR partners and employees to understand current and anticipate future HR needs
• Generate ideas for new HR services and continuously review and improve existing services, processes, products, and tools
• Drive improvements to enhance service quality, efficiency, and process standardization

Leadership & People Management

• Supervise professional-level employees and potentially non-professional staff
• Set clear goals and objectives to achieve operational results
• Ensure policies, practices, and procedures are clearly understood and consistently followed
• Provide coaching, feedback, and development support to team members

Stakeholder Management

• Understand customer and key stakeholder interests and provide guidance and advisory support
• Build strong, trusted relationships with managers and cross-functional partners
• Maintain extensive collaboration with specialist departments
• Coordinate with third-party providers and external service partners

Wat vragen wij?

• Bachelor’s Degree / HR certification preferred
• 5+ years of experience in HR Administration, Shared Services, or related HR functions
• Proven experience in leading or supervising teams
• Strong knowledge of HR policies, personnel management, and contract law
• Experience in recruiting, interviews, employee benefits, training, employee relations, and talent management
• Understanding of organizational design and customer relationship management
• Strong business acumen and knowledge of business processes and strategy
• Project management skills
• Excellent stakeholder management and influencing capabilities
• Strong presentation, facilitation, and communication skills
• Negotiation and conflict resolution skills
• Proven people management and resourcing capabilities
• A service-oriented and solution-driven mindset
• Strong analytical skills with the ability to anticipate business needs
• Confidence in handling operational challenges that may be difficult but not highly complex
• A continuous improvement approach with focus on quality and efficiency
• The ability to balance strategic alignment with operational excellence

Wat bieden wij?

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting compensation and benefits