Gouda Refractories is op zoek naar een (Junior) Inside Sales!
You are responsible for the entire sales process from application to transfer. When a quote comes in from the Sales Coordinator, you call the customer to gather more information. For which project are the materials needed, when will the final decision be made and what else does the customer need? You process this information in the quotation. You also ensure proper follow-up and you try to realize cross- or upselling. You also maintain contact with global (potential) customers, agents, distributors and other representatives. All customer contact and relevant information is processed in the CRM and ERP system.
You form a team together with the Inside Sales Manager: the team is currently being set up and expanded. You work closely with Sales Coordination, Product Managers, Engineering and Support and almost all other departments, as you are the link between the customer and Gouda Refractories.