Service Engineer

Wat ga je doen?

As a Field Service Technician at Fortna, you will be instrumental in ensuring the optimal performance of our automated systems and equipment across various client sites in the Netherlands. Your responsibilities will encompass installation, commissioning, maintenance, troubleshooting, and providing technical support for our advanced material handling solutions.

• Installation & Commissioning: Set up and calibrate Fortna's automated systems, ensuring seamless integration and functionality at client sites.
• Maintenance & Repairs: Conduct routine preventive maintenance and address any mechanical or electrical issues to minimize downtime.
• Technical Support: Provide on-site and remote support to clients, ensuring prompt resolution of technical challenges.
• Documentation: Maintain accurate records of service activities, including maintenance logs, repair reports, and client communications.
• Client Training: Educate clients on system operations, maintenance procedures, and safety protocols to ensure optimal usage.
• Collaboration: Work closely with engineering and support teams to relay client feedback and contribute to continuous improvement initiatives.

Wat vragen wij?

• Education: MBO level 4 or higher in Mechatronics, Electrical Engineering, or a related field.
• Experience: Minimum of 3 years in field service, preferably within warehouse automation, conveyor systems, or robotics.
• Technical Skills: Proficient in reading mechanical and electrical schematics; adept at using diagnostic tools and software.
• Language Proficiency: Fluent in English; proficiency in Dutch is highly advantageous.
• Mobility: Valid driver's license and willingness to travel extensively within the Netherlands.
• Certifications: safety certifications (e.g., VCA).
• Software Knowledge: Familiarity with industrial control systems and software applications like MS Office and PLC's.
• Soft Skills: Strong problem-solving abilities, excellent communication skills, and a proactive approach to challenges.

Wat bieden wij?

• Professional Development: Access to training programs, mentorship, and opportunities for career advancement.
• Work Environment: A collaborative and inclusive culture that values innovation and continuous improvement.
• Compensation: Competitive salary packages with benefits aligned to Dutch labor standards.
• Tools & Equipment: Provision of high-quality tools, workwear, and a fully equipped mobile workshop.